William & Mary · Raymond A. Mason School of Business

Monica
Chiarini Tremblay
PhD

Hays T. Watkins Distinguished Term Professor of Business

Professor Tremblay's research focuses on business analytics—particularly in healthcare—design science research, transparent AI, and digital technologies for social justice. Her work appears in leading journals including MIS Quarterly, Information Systems Research, and the Journal of the AIS, and has been supported by federal, state, and private grants totaling over $2 million.

Monica Chiarini Tremblay

Research

Professor Tremblay's research agenda sits at the intersection of information systems, healthcare analytics, and AI ethics. Her work advances methods for transparent and accountable algorithmic systems, and examines how digital technologies can promote equity and social justice.

Healthcare Analytics

Applying business analytics and machine learning to clinical and public health contexts, with community clinic partnerships.

Transparent AI

Developing conceptual and computational methods for explainable, accountable AI—including SHAP-based fairness frameworks.

Design Science Research

Advancing DSR methodology and applying it to artifact development in healthcare IT and information systems.

Digital Justice

Examining process mining in juvenile justice and social services systems.

Selected Publications

External Funding

$495,980
Florida AHCA · Principal Investigator · 2011–2014
Evaluation of the Implementation of the Statewide HIE for the State of Florida
$704,000
Veterans Administration · Co-Investigator · 2009–2012
Consortium for Healthcare Informatics Research
$386,000
Veterans Administration · Co-Investigator · 2008
Using Knowledge Discovery Strategies to Identify Fall-related Injuries in the VA
$250,000
RTI / ONC · Principal Investigator · 2012
Use Case Stories as a Tool for Demonstrating Helpful Business Practices and Policies
$228,000
Florida Agency for Healthcare Administration · Co-Investigator · 2013
Evaluation of the Florida Medicaid Reform Demonstration to Deter Fraud and Abuse
$100,000
Rhode Island Quality Institute · Co-Investigator · 2013
Evaluation of the State of Rhode Island HIE

Teaching

Professor Tremblay teaches at the intersection of data science and business strategy, with a commitment to real-world application. She uses multiple industry contexts—healthcare, finance, operations, and marketing—to build transferable analytical intuition.

Current Courses · William & Mary

Graduate · BUAD 5072
Machine Learning I
Supervised learning, regression, classification, model evaluation, and bias-variance tradeoffs with real business and healthcare datasets.
Graduate · BUAD 5272
Database Management and Visualization (Online)
Data modeling, database design, querying, and visualization techniques delivered in an online format.
Graduate · BUAD 5272
Database Management
Relational database design, SQL, data architecture, and management of enterprise data resources.
Graduate · BUAD 5211
IT Infrastructure and Business Transformation
Strategic alignment of IT infrastructure with organizational goals, covering enterprise architecture and digital transformation.

Pedagogical Innovation

Professor Tremblay develops exam and project variants across distinct industry contexts to simultaneously promote academic integrity and demonstrate cross-domain applicability of analytical methods. She partners with the Lackey Free Clinic to provide students hands-on experience with real clinical data, connecting coursework directly to community health impact.

Current Initiative · Spring 2026 · AI Innovation Grant

AI Strategy Studio — BUAD 5211

This redesigned six-week version of IT Infrastructure and Business Transformation uses a single, richly detailed digital transformation case to anchor learning across all modules. Students progress through foundational infrastructure, platforms, digital innovation, governance, and emerging technologies — with AI woven into each stage as a structured reflection and critique tool.

Each week follows a consistent scaffold: students first propose strategies without AI, then use AI tools to generate alternatives and stress-test their decisions, and finally reflect critically on how AI influenced their thinking. The course culminates in team presentations during finals week where students present and defend a comprehensive digital transformation strategy.

Supported by a W&M AI Innovation Grant · Findings to be presented at Mason's AI Power Hour and AI Summit

Previous Courses · Florida International University

Undergraduate · ISM 4420
Business Analytics
Doctoral · ISM 7126
Seminar on Decision Support Systems
Doctoral · HIM 7118
Seminar on Health Informatics and Healthcare IT Research
Graduate · HSA 6197
Design and Management of Health Information Systems
Graduate · ISM 6136
Business Analytics in Healthcare
Graduate · ISM 6136
Data Mining
Graduate · ISM 6136
Business Intelligence

Service

Editorial Roles

  • Senior Editor, European Journal of Information Systems
  • Editorial Review Board, Information Systems Research
  • Editorial Board, Journal of the Association for Information Systems
  • Editorial Board, Journal of Business Analytics
  • Associate Editor, Decision Sciences Journal
  • Editorial Review Board / Co-Editor-in-Chief, JITTA (2016–2017; 2025–2027)
  • Senior Editor, Production and Operations Management (completed)
  • Associate Editor, Health Systems (2013–2017, completed)

Board & Professional Leadership

  • Board Secretary, Evident Change (formerly National Council on Crime and Delinquency) — 2020–Present
  • Advisory Board Member, University of Florida Industrial & Systems Engineering — 2018–Present
  • President, AIS SIG Health — 2018–2020
  • President-Elect, AIS SIG Health — 2016–2018
  • Executive Board Member, South Florida Women in IT — 2011–2017
  • Academic Forum Member, American Medical Informatics Association — 2011–2017

Conference Leadership

  • ICIS Healthcare Track Chair — 2021, 2023–2025
  • AMCIS 2027 Program Co-Chair, São Paulo, Brazil
  • DESRIST Conference Chair & Host — 2014
  • Multiple Track Chair roles for AMCIS, DESRIST, and ICIS — 2014–2024

Academic Administration

  • Faculty Affairs Committee, Raymond A. Mason School — 2021–2022 (Secretary), 2022–2023 (Chair)
  • Curriculum Committee, Raymond A. Mason School — 2018–2021 (Chair 2020–2021)
  • Department Chair, IS & Business Analytics — Florida International University (2014–2017)
  • External Reviewer for Tenure & Promotion cases (multiple institutions)

Government Grant Review

  • AHRQ Healthcare Technology & Decision Sciences Study Section, NIH — 2010–2017
  • Veterans Administration Health Services Research & Development — 2008–2012
  • Research Partnerships, Commonwealth of Virginia

Awards & Honors

2024–25

Hays T. Watkins Term Professorship

Named term professorship, Raymond A. Mason School of Business, William & Mary (Aug 2024–Present)

2024–25

Faculty Excellence Award — Master of Business Analytics

William & Mary · 2022–2023 and 2024–2025

2024

Distinguished Alumni Award

University of South Florida

2021

Alfred N. Page Teaching Award — Online Master in Business Analytics

William & Mary

2020

Recognized by Wren Society

William & Mary

2012

Top Scholar Award for Outstanding Achievement in Research and Scholarship

Florida International University

2010–17

NIH / AHRQ Study Section Member

Healthcare Technology and Decision Sciences Study Section, Agency for Healthcare Research & Quality

2007

College of Business Doctoral Research Award

University of South Florida

Professional Experience

Aug 2024 – Present
Hays T. Watkins Term Professor / Dean's Research Fellow
Raymond A. Mason School of Business · William & Mary · Williamsburg, VA
Aug 2022 – Aug 2024
Dorman Family Term Professor / Dean's Research Fellow
Raymond A. Mason School of Business · William & Mary · Williamsburg, VA
Apr 2021 – Aug 2022
Professor / Dean's Research Fellow
Raymond A. Mason School of Business · William & Mary · Williamsburg, VA
Aug 2017 – Apr 2021
Associate Professor
Raymond A. Mason School of Business · William & Mary · Williamsburg, VA
May 2014 – Aug 2017
Department Chair & Associate Professor — Information Systems & Business Analytics
Florida International University · College of Business · Miami, FL
Aug 2013 – May 2014
Associate Professor & Assistant Chair — Decision Sciences & Information Systems
Florida International University · College of Business · Miami, FL
Aug 2007 – Aug 2013
Assistant Professor — Decision Sciences & Information Systems
Florida International University · College of Business · Miami, FL
Aug 2003 – May 2007
Instructor & Research Assistant
University of South Florida · College of Business · Tampa, FL
1993 – 1996
Senior Systems Analyst
Exxon Company USA · Baton Rouge, LA
1991 – 1992
Systems Analyst
Exxon Company USA · Houston, TX
2003
Database / Data Warehouse Architecture Group
Catalina Marketing · St. Petersburg, FL

Education

Ph.D. & M.S., Business — University of South Florida
B.S., Industrial & Systems Engineering — University of Florida

Languages & International Background

Fluent in English, Spanish, and Italian · Proficient in French and Portuguese
Has lived and worked in Italy, Mexico, Venezuela, Brazil, Dominican Republic, and the United States

Media Contributions

Conference Presentation · Celosphere
At Celosphere
Process mining and analytics — Celonis flagship conference
▶ Watch on YouTube →
News · AI in Education
Using AI for Teaching
RVA News · Expert commentary on AI applications in higher education
Case Study · AWS Public Sector Blog
How Virginia Unleashed the Power of Data
Amazon Web Services · Public sector data strategy and analytics
Read Article →
Feature · William & Mary News · 2023
Data is the New Protein
W&M News · March 6, 2023
Read Article →
Feature · Mason School News · 2021
A New Way of Theory Building Using Machine Learning and AI
Mason School of Business · William & Mary · 2021
Read Article →
Feature · Mason School News · 2020
Empowering Data-Driven Decisions
The role of graduate assistant Tim Donnis in a JAIS publication · 2020
Read Article →
Video · Online MSBA Program
The Role Critical Thinking Plays in the Online MSBA Program
William & Mary Mason School of Business
▶ Watch on YouTube →
Article · Mason CCE · 2019
Data Accessibility is Critical for Informed Decisions
Mason School — Center for Corporate Education · July 9, 2019
Read Article →
Podcast · William & Mary · 2018
Good Reads for 2018
William & Mary Mason School Podcast
Listen →
Magazine · BizEd / AACSB · 2017
Talking the Talk
BizEd Magazine — AACSB International · November 2017
Read Article →
Feature · Mason School News · 2017
Diversity Work Earns Business Professor Recognition
Mason School of Business · William & Mary · 2017
Read Article →